Dalbergia Group Privacy Policy
Last updated: August 2025
1. Introduction
At Dalbergia Group, your privacy is important to us. This policy explains in simple terms how we collect and use your personal data, what rights you have, and how you can contact us if you have any concerns. We follow the rules set out in the UK GDPR, which protect how your data is used.
2. Who We Are
We are Dalbergia Group. We are responsible for how your personal data is used, which means we are the ‘data controller’. You can contact us if you want to ask questions or use your rights under data protection law.
- Email: ma***********@******up.uk
- Postal address: Dalbergia Group, Burmor House, Sunderland Road, Northfields Industrial Estate, Market Deeping, Peterborough, PE6 8FD
3. What Personal Information We Collect
We collect information you give us directly (like when you fill in a form) and automatically (like when you visit our website). This helps us provide services and improve our website.
- Your name
- Email address
- Phone number
- IP address
- Browser type and version
- Which pages you visit and how long you stay on them
4. How We Collect Your Data
We collect your data in different ways depending on how you use our site. Some of this you give us directly, while some is collected automatically.
- When you contact us using a form or email
- When you visit our website and cookies are used to track your visit
- When we use tools like Google Analytics to understand how people use our site
5. Legal Bases for Processing
The law says we need a good reason, or ‘legal basis’, to use your personal data. We use the following reasons:
- Consent – when you give us permission (for example, signing up for updates)
- Contract – when we need to provide you with a service
- Legal obligation – when the law says we must use your data
- Legitimate interest – when we need to run our business, but only if it doesn’t override your rights
6. How We Use Your Information
We use your data to do our work, help you, and improve what we offer. We only use your data for clear and fair reasons.
- To reply to your questions and provide support
- To make our website better and more useful
- To meet legal and tax obligations
- To monitor how our website is being used so we can improve it
7. Sharing Your Data
Sometimes we share your data with other trusted companies that help us run our business. We make sure they keep your data safe and only use it as we say.
- Web hosting and IT support companies
- Accountants, legal advisers, or regulators
- Analytics providers to help us understand our website traffic
8. International Transfers
If we send your data outside the UK (for example, to a company that helps run our website), we will make sure it is protected. We do this by using legal agreements or checking that the country has strong privacy laws.
9. Data Retention
We keep your data only for as long as we need it. After that, we delete or securely destroy it.
- Data from contact forms: kept for up to 2 years
- Website analytics and cookie data: kept for up to 26 months
- Other data may be kept longer if we are required to by law
10. Your Rights Under UK GDPR
You have rights over your personal data. You can ask us to do certain things with your data, and we’ll explain how you can do that.
- Right to access – ask what data we have about you
- Right to correction – ask us to fix wrong or missing info
- Right to erasure – ask us to delete your data
- Right to restrict – ask us to stop using your data in certain ways
- Right to object – say no to how we use your data
- Right to portability – ask to move your data to another provider
- Right to withdraw consent – take back permission you gave us
11. Cookies
Cookies are small files saved on your computer to help websites remember things. We use them to make our website work better. You can manage cookie settings in your browser, and we also have a full Cookie Policy with more details.
12. Data Security
We take steps to keep your data safe. We use security tools and restrict access so that only people who need your data can see it. Even with these protections, no system is 100% secure.
13. External Links
Sometimes our website links to other websites. We don’t control those sites, and their privacy rules might be different. Please read their policies before giving them your information.
14. Children’s Privacy
We don’t collect information from children under 18. If we find out we have done this by mistake, we’ll delete the information as soon as possible.
15. Complaints
If you’re unhappy with how we use your data, you can contact us. You also have the right to contact the UK’s data protection authority, the Information Commissioner’s Office (ICO).
- ICO Website: https://ico.org.uk
- ICO Helpline: 0303 123 1113
16. Changes to This Policy
We may change this policy if the law changes or we change how we use data. If we do, we’ll update this page and show the new date at the top.